Hi everyone

Slight problem that i'm hoping you can help me with:

I've just installed inter actual player for dvd's it came on a three kings dvd and after it installed it went onto the net and downloaded the latest version.
when i try and play the dvd i'm getting the start up screen but when i click play i get the following message:

Error PL4013 playback failed due to a problem with the video sub system, please ensure that your dvd decoder is functioning properly.

I've tryed downloading the latest drivers for the dvd player but can only find them from 2000 and it says there not compatible with xp.
The dvd i a Hitachi dvd-rom gd-7500
i'm running on windows xp pro

and flipper if i've put this in the wrong place i'm sorry, couldn't decide if it was software or hardware!!!!

I'll make sure to pull your ears off very gently, then

Paulp

I can't find an XP driver either but I'm not convinced that it is a driver issue.

This is a link to interactual's troubleshooting page. Here. Try working through some of their checks and see if it helps.

Thanks Grasshopper

I've had a look at it and it seams that i need to download a dvd decoder (ran a test and it can't find one on my system) however all the sites that say they have a free one, havent, don't suppose you know anywhere do you.

Thanks mate

As far as I know there aren't any free ones I'm afraid.

Am I reading this correctly, are you just after a dvd decoder to allow the disk to play ?

reckon its my graphics card i'll have to get a new one

hi steve

yeh i was but i've just downloaded a program with one and it told me to update my graphic card driver i've done that and still no joy so looks like new card

Paulp

Found a free one but you've obviously moved on a bit. Can't see why the one you've downloaded would be having a problem with your graphics card. I know software players require a certain speed of CPU but as graphics aren't doing hardware decoding I can't see where they come into it.

The one I found is Here

Yupperz, DVD doesn't need anything flash in the way of vid cards.

sorry steve im a bit thick could you explain more please

i've just installed unlead dvd player and its telling me theres no video acceleration in this display mode please change to 16 (bit) 1024x768 but im already in that????