Help - Search - Members - Calendar
Full Version: Windows mail messages
UKT Support - Message Board > Technical Support > Software Support
rosebud
Hi

I recently damaged my laptop and replaced it with a new one. I had saved my email messages
onto a memory stick and now I'd like to import them back to Windows Mail.
I'm using Vista and the import facility doesn't recognise the saved messages.

Any advice would be appreciated.

Thanks
Rosebud
Grasshopper
We really need some more information.

What email client were you using on the old laptop? Outlook Expess 6 or what?

How did you save the email messages? What file format are they in?
rosebud
I saved them as dbx files from Vista Windows Mail which as far as I'm aware replaced OE
Grasshopper
It did. But I didn't know from your original post that the first laptop was also running Vista.

If you are seeing an error message like “No messages can be found in this folder’, then this usually means that the backup files that you are trying to import are set as Read Only. This usually happens if you’re trying to restore files from a CD. But I guess it might also happen with a memory stick.......

Worth checking anyway. So go to the location of your email backup files, click Edit from the menu bar and then select Select All. All files should be highlighted now. Click File from the menu and then select Properties. The properties window will shows up, uncheck the Read Only box if it is ticked and click Ok. Now try restoring your email backup files again.

If it isn't that, I'm not sure what would stop you...........



rosebud
Yes Grasshopper that's what I'm getting “No messages can be found in this folder’.

Tried your suggestion but didn't work. Also tried copying the files to the location where
other messages are but they aren't showing when I go to 'Import' then 'Browse'.

Guess I've lost them but thanks for your time.

Rosebud
Grasshopper
Odd that it can't see them, I thought.

But then I thought about what you said earlier again. And surely Windows Mail doesn't use dbx as its default file extension? So when you backed them up, have you infact managed to export them as OE6 files?

As an experiment, put them in a tempporary folder on your PC. Check that the attributes in properties are neither hidden nor read only. Then use the option in Windows Mail to import from an OE6 store folder and point them at the temporary folder and see if it sees them. If it does proceed with the import.
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2009 Invision Power Services, Inc.