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Samsung VOIP


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#1 Entertainer

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Posted 08 August 2011 - 11:43 AM

I have a Samsung VOIP system for my business. Recently bought another phone. Now the whole system doesn't work. The Samsung agent that I bought the system from (Sure Communications)say there is a licence problem. Despite more than a week of trying to sort it out no joy. Any ideas?

#2 Grasshopper

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Posted 09 August 2011 - 08:55 AM

I'm not sure that I really understand the question. :unsure:

Samsung are just the manufacturers of the hardware. Presumably your contract for the VOIP service is with Sure Communications from what you say. As far as I can see from their website, they charge on a per user basis. If they feel that you've breached the terms of the contract by adding another phone and you disagree, then surely your only recourse is negotiation with them or to consult a solicitor............ :duh:
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